Treasurer / Utilities

Dear Valued Customer,

We recognize the stress that the impact of COVID-19 may be having on you, your family, and/or your business. The health and safety of our customers, employees, and partners is always our top focus. We are closely monitoring the situation and adjusting to the evolving conditions.

In an effort to ensure that we can continue to provide reliable and safe service, we strongly encourage customers to only come in to the office if you can’t conduct business over the phone, through email or online https://www.heberut.gov/ Emails for all departments can be found on our website.

All City Payments can be made in the following ways:

  • Dropbox – there is a secure drop box on the North side of the building accessed by the drive-through lane on 100 North
  • Online at https://www.heberut.gov/257/Online-Payments,
  • Phone payments can be made with City staff during business hours; 435-654-0757
  • Interactive Voice Recognition 855-603-9196, this service is available 24 hours a day, you will need your account number to use this service.
  • Payment Plan Agreement - Complete the online application, and you may qualify for participation in our Utilities Payment Plan Program.

If you are facing financial difficulties, please contact us. You may be eligible for short-term payment extensions, or participate in our Payment Plan Agreement.  We are committed to ensuring that you can focus on the essential things you need to keep your families healthy and safe, without worrying about your water service. 

The Wasatch County Health Department has established a web site that contains accurate and timely information pertaining to COVID-19. The web site can be found at: coronavirus.wasatch.utah.gov. Please visit this site for the latest information.

Please Note: The mailing address for water/sewer bill payments has changed.

Please update your payment address to PO Box 367, Pleasant Grove, UT 84062-0367

This change only applies to mailed payments. Any payments sent to the previous mailing address will be returned to sender as that PO Box has been closed. Payments can still be made online, in the office or left in the drop box outside the building.

The Easiest Ways to Pay Your Bill

Auto Pay: Sign up today and never miss another payment!

  • It’s FREE! - Xpress Bill Pay does not charge you anything for the Auto Pay service.
  • Fast set-up - It takes only a couple minutes to set up your Auto Pay. We make it simple, fast and easy!
  • Multiple Payment Methods - Use your credit card, debit card or checking account.
  • Regular Notifications - You will receive an email when your bills are ready and when they are paid. No need to respond to these emails—we just want to keep you informed.
  • Real-Time - Your payments are in real-time and posted with the same date you set as your payment date.
  • Flexible Payment Days - You are in control. Choose the payment date that works best for you.
  • Expired Credit Cards - We notify you via email 30 days before your card expires and the day of expiration.
  • Secure your account and payment information – all your information is securely encrypted and in compliance with all industry security standards.

Pay your bill online

  • It’s FREE! - Xpress Bill Pay does not charge you to pay online.
  • Fast set up - It only takes a couple minutes to set up your log-in.
  • Multiple Payment Methods - Use your credit card, debit card or checking account.

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    If you are a Title Company wanting to get Assessments for Water or Sewer for a property located in Heber City, please email Mindy Kohler at mkohler@heberut.gov, with the owner’s name and property address that the request is for.